Frequently Asked Questions

Welcome to Lantower’s The Cortona Apartments —where experiential living meets exceptional service. Discover answers to common questions below, covering amenities, the leasing process, pet policies, and more. Find your perfect home with us at The Cortona and experience the ultimate Fairview apartment living.


What floor plans does The Cortona offer?

What are the parking options at The Cortona?

Is The Cortona a non-smoking community?

Is The Cortona a pet-friendly community?

Does The Cortona have a fitness center?

Does The Cortona have a resident swimming pool?

What are some of the key community amenities available at The Cortona?

What features are in each floor plan?

What major employers are near The Cortona?

How far is The Cortona from Downtown Dallas?

How close is the nearest hospital to The Cortona?

What are the schools like near The Cortona?

What should I do in an emergency maintenance situation?

Are residents responsible for any repairs?

As a resident, who should I contact when I need maintenance/repairs?

How do I submit a maintenance request?

How long does it take to process my application?

Who do I contact if I have questions about my application?

What happens if I don’t make enough of the monthly income to apply?

What happens if I don’t get approved? Will I get my money back?

When should I expect a renewal offer/know what my rate to renew is?

What happens if I have to extend my move date?

What is the time frame for receiving my security deposit refund?